FREQUENTLY ASKED QUESTIONS

I have a question, what's the best way to get in touch?


You can get in touch using one of the following methods: Email us at info@twofridas.co.uk Complete the form on our Contact page Use our Live Chat in the bottom right corner. Instagram: https://www.instagram.com/two_fridas_home/ Facebook: https://www.facebook.com/twofridashome




Do you accept international orders?


At present, we are making sure all our treasures are being delivered safely and sound to their new homes in the UK.




I live locally to you, please can I collect?


You certainly can. We love to meet our beautiful customers in person. Please contact us via one of the 4 methods above to arrange a time. We can also accept cash payments on collection of your treasure.




What if I really really want an 'out of stock' item?


We are constantly growing and replenishing our treasures so please do get in touch and we will do our very best to fulfil your request.




What are my payment options?


We aim to keep your personal details safe and secure. Please view our Privacy Policy for more details. We accept debit and credit card payments.




What if my purchase doesn't look like the picture on your website?


We like to spend time making our pictures look perfect and portray the colours accurately. We cannot always guarantee that your computer or mobile phone reflect our products exactly so colours may vary slightly. Due to the handmade nature of our artisan beautiful treasures, each item is truly unique and no two will ever be identical, which adds to the individual beauty and charm.




I have a question that isn't listed above.


Please don't hesitate to contact us, whatever your question or concern, we are always here to help 7 days a week.




What are my delivery options?


All our items are delivered tracked. Pricing varies depending on size of item. Please check each specific item product details.




We have a question for you:


If there is a way we can improve your treasure finding experience, please do let us know.





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